About Mike
People, systems, outcomesI lead Customer Solutions teams at Algolia across AMER West and ANZ, helping Solutions Architects and Customer Solution Engineers deliver scalable outcomes for enterprise customers.
Over more than 20 years in engineering, architecture, and technical leadership, my career has grown from hands-on development into leading distributed, cross-functional teams.
I focus on the point where technical delivery meets business goals: creating clear solution patterns, developing strong people, and establishing standards that support quality, performance, and long-term maintainability.
Earlier in my career I architected platforms for organisations including Ford, BMW, Volkswagen, Mazda, the Royal Household, ITV, London Zoo, Hiscox, and Barnardo's.
Selected customers
Organisations I've worked with- Ford
- Ford Retail
- BMW
- Volkswagen
- Nissan
- Mazda
- Royal Household
- Royal Collection Trust
- ITV
- London Zoo
- Hiscox
- Barnardo's
- Robbie Williams
Strengths & achievements
How I work- Leading and mentoring distributed Customer Solutions and engineering teams
- Building trusted customer relationships through discovery and technical advisory
- Creating solution patterns, presentation decks, and architectural diagrams
- Improving service toolkits and sharing knowledge across teams
- Frontend subject-matter expertise and product feedback at Algolia
- Project delivery focused on quality, performance, time, and budget
- Code review, maintainable engineering practices, and technical documentation
- API and platform architecture for international business systems
Technical toolkit
Selected capabilitiesEngineering
PHP · JavaScript · React · Symfony · Drupal · HTML · CSS · SASS · XML · JSON
Platforms & data
MySQL · Postgres · MongoDB · Redis · Solr · AWS · Firebase · Linux · Nginx
Delivery
Git · Docker · CI/CD · TDD · Agile / Scrum · Jira · GitHub · Bitbucket